Privacy Policy

1. Introduction

Welcome to Modreck AI ("we," "our," or "us"). Modreck AI is operated by modreck (Abdelrahman Tarek). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modreck.com and use our AI chatbot services.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

• Personal Information: Name, email address, password, and payment information when you register for an account or subscribe to a plan.
• Usage Data: Information about how you use our Service, including your IP address, browser type, pages visited, and interaction with chatbots.
• Chatbot Data: Content you upload to train your chatbots (text, files, links) and the conversation logs generated by user interactions.

3. How We Use Your Information

We use the information we collect to:

• Provide (through our reseller Dodo Payments), operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Process your transactions and manage your subscription via Dodo Payments.
• Send you emails, including onboarding, updates, security alerts, and support messages.
• Analyze usage patterns to prevent fraud and abuse.

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.

5. Third-Party Services and Payments

We use third-party services to provide the Service. Most importantly, our order process is conducted by our online reseller Dodo Payments. Dodo Payments is the Merchant of Record for all our orders. They handle payment processing and related data according to their own privacy policy.

Other trusted providers include hosting services (Vercel) and AI model providers (OpenAI). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access tailored information about your data.
• The right to correct inaccurate data.
• The right to delete your data ("Right to be Forgotten").
• The right to restrict or object to data processing.

To exercise these rights, please contact us at [email protected].

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or contact us directly.